Capcom Neglects SDTV Owners, Leaves Dead Rising Players Upset

Aug 16 2006, 5:00am CDT | by Luigi Lugmayr

If you completely forget about half of your potential customers, they're going to be spiteful. That's what Capcom is learning with their recent snafu in Dead Rising for the Xbox 360. You see, it seems their QA department only tested the game on HDTVs, assuming that the results would be the same of standard-def sets.

Perhaps that wasn't the best assumption to make, since the majority of Americans do not own an HDTV. The result is that, when played on anything but an HDTV, the in-game text appears very small, almost to the point of being unable to read.The screenshot pictured (full size) is apparently an example of what the game (mainly the text) looks like on an SDTV. Since the game is heavily reliant on the storyline, without any in-game dialogue, the text is a crucial component.

Calls and e-mails to Capcom were not immediately returned. Instead, the only official response comes in the form of a message on Capcom's message boards:

"Dear Everyone, I have heard your concerns and passed them to every source within Capcom possible. I feel your pain as I, myself, have a large SDTV and am having trouble reading the mission objectives, item names, etc.

I'd like you all to know we have heard your concerns and take them seriously. I have been seeing campaigns on other forums to send hundreds of emails to our support email. Unfortunately this doesn't expedite or increase the importance of the concern in any way, but it does take time and resources from other fans' equally deserving concerns. All concerns are always important to us and we do what we can.

We also would like you to know that we appreciate your feedback as the game was just released and it's feedback from our fans and gamers that make our games great. We appreciate your continued support of Capcom products!"

See it at the Capcom boards. Via QJ

Report Published by: Mark Raby

where to buy

Buy from Amazon

What Others Say about This

ShortRound Games join TIGA

10m ago - Representative association for the UK games industry, TIGA, has welcomed ShortRound Games as thei... | Industry 10m ago - MyGaming specs a top-end gaming system - a really, really top-end system - and then show you what... | PC 10m ago - Don’t ...
Full article at: N4G More like this 33 minutes ago

Italian stocks - Factors to watch on Feb 14

MILAN Feb 14 (Reuters) - The following factors could affect Italian markets on Tuesday. Reuters has not verified the newspaper reports, and cannot vouch for their accuracy. New items are marked with (*). Moody's said late on Monday it had downgraded Ital ...
Full article at: Reuters.co.uk More like this 34 minutes ago

Things you can buy for the price of a top-end gaming system

5d ago - MyGaming's hardware guru, Derrick Cramer, takes us through one of the most over-looked aspects PC... | PC 12d ago - MyGaming's Derrick Cramer takes a look at single vs multiple 12v rails - and cuts through the mar... | PC 17d ago - What's the de ...
Full article at: N4G More like this 34 minutes ago

Don't miss ...

Gaming

New Xbox to be unveiled at E3 2012?

Luigi Lugmayr
Luigi is the founding chief Editor of I4U News and brings over 15 years experience in the technology field to the ever evolving and exciting world of gadgets. He started I4U News back in 2000 and evolved it into vibrant technology magazine.
Luigi can be contacted directly at ml@i4u.com. Luigi posts regularly on LuigiMe.com about his experience running I4U.