Verizon Claims Best Customer Loyalty of Leading Providers

Feb 4 2008, 8:36am CST | by Shane McGlaun

Verizon Wireless announced today that it was ranked number one in consumer loyalty in the wireless industry for the thirteenth consecutive quarter. Verizon based this claim on data released by the largest wireless carriers in the last three weeks.

Verizon claims it has the lowest amount of customer turnover at 1.2%. The next wireless carriers, who Verizon doesn’t name have 1.7% and 2.8% customer turnover.

One of the main competitors isn’t ranked on Verizon’s list. We can safely assume the three to be Alltel, AT&T, and Sprint. It would also be a safe bet that AT&T was the closest competitor.

Via Verizon

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Shane McGlaun
Leading our review center, Shane knows technology inside out. His extensive experience in testing computer hardware and consumer electronics enable him to effectively qualify new products and trends. If you want us review your product, please contact Shane.
Shane can be contacted directly at shane@i4u.com.