New Heathrow Terminal 5 Chaos leaves 15,000 Bags stranded

London's Airport Heathrow got a new fancy terminal dubbed T5 (Terminal 5) and it has been a disaster for travelers so far. Lots of flights got cancelled and the problems will continue well into next week.

The worst of the problems is that about 15,000 bags have stranded in T5. Some say it might be even 20,000 bags. Many passengers have to travel without their bags on board.
The bagging handling system is at the center of the meltdown of the new terminal, which opened on Thursday.
The reasons for the meltdown are apparently a combination of factors. The high-tech baggage system is supposed to handle 12,000 bags per hour. There have been technical glitches, but also simple things went wrong like employees not able to find their way to the staff car parking in time. Additionally employees have not been trained enough on the new system.
More details and passenger stories on BBC News. More details on what went wrong in this BBC News article.

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