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Samsung responds to complaints against the Galaxy S4's limited storage

May 6 2013, 1:12am CDT | by , in News | Mobile Phones

Samsung responds to complaints against the Galaxy S4's limited storage

Following numerous complaints by customers about the limited available storage of the 16GB Samsung Galaxy S4, the South Korean behemoth issues a defensive response.

There has been a lot of negative feedback lately regarding Samsung’s advertised 16GB storage space on the Galaxy S4 and the actual available storage onboard of about 8.9 GB. Some voiced their disapproval on being unpleasantly surprised by comparing the discrepancy to Microsoft’s RT Tablet. Case in point: Microsoft has previously advertised the product as having 32GB storage space when ony 16GB was available to users.

Samsung defended the Galaxy S4’s limited storage by saying that the space used by the system is needed to provide a higher resolution display than the Galaxy SIII. Other Smart features such as ‘smart scroll’ and ‘smart pause’ use up the rest, though some would label it as bloatware.

Users do have the option of expanding their Galaxy S4’s storage by up to an extra 64GB through the use of the S4’s microSD card slot. However, users will not be able to install Android apps onto the microSD card, limiting the amount of Android apps they can put in the Galaxy S4.

While many are used to smartphones having a little less space onboard than advertised, Samsung’s failure to inform potential buyers that they will have only half of the Galaxy S4’s storage is considered by some to be outrageous. Others feel that the company should list the 16GB version as an 8GB version instead, in order not to commit false advertisement.

Source: CNET

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