Apple tops the personal computer satisfaction ranking for the tenth consecutive year
The American Customer Satisfaction Index (ACSI) declares that Apple has achieved the top position in the ranking of customer satisfaction of personal computers. It is the tenth consecutive time for the tech giant to retain the top spot.
According to Apple Balla, the tech giant remains at the top of the ranking with 87 points. Other reputed companies, such as: HP and Dell, stays at the 2nd and the 3rd position, with 80 and 79 points respectively.
Last month, ACSI also announced the smartphone satisfaction ranking in the US, where Samsung’s Galaxy S3 tops the category, leaving Apple’s iPhone 5 in the third place.
In spite of Apple’s failure to achieve the top spot in the smartphone satisfaction ranking, the company is quite happy with its top position in the category of personal computers. The tech titan hopes to extend its domination in the PC market for a longer period of time.