Apple Incorporated regrets any wrong it has done to its iTunes clientele. That is why it is offering refunds for the buying of a Season Pass for Breaking Bad via iTunes Store. The high tech giant has been sued by at least one individual due to the fact that not all 16 episodes were provided with Breaking Bad’s fifth season. Only 8 episodes had been included in the package leading to outrage among the customers who felt they were hoodwinked into making the purchase.
Apple apologized for the unclear nature of naming the seasons that had caused the dilemma. And though the terms employed for Season 5 and the Final Season were not the fault of iTunes, nevertheless Apple was offering a full refund to its valued admirers.
A refund of approximately $23 was given and it could be used for making any other purchases on iTunes Store instead of watching “The Final Season of Breaking Bad”. The Season 5 of Breaking Bad was split into two halves which was one of the obvious reasons for much of the ensuing confusion.
The incident could have led to a blame game where Apple would have been accused of fake marketing tactics. But the firm’s honest attitude and plain ways have saved it from such attacks. It offered a formal apology via email to all fans and furthermore provided a code that redeems to the amount of $23. This shows the greatness of Apple Incorporated. It is willing to acknowledge its mistakes as well as pay for them.
Apple has sent the following email to its clientele.
We apologize for any confusion the naming of “Season 5″ and “The Final Season” of Breaking Bad might have caused you. While the names of the seasons and episodes associated with them were not chosen by iTunes, we’d like to offer you “The Final Season” on us by providing you with the iTunes code below in the amount of $22.99. This credit can also be used for any other content on the iTunes Store. Thank you for your purchase.