If you are irritated about mid-contract price hikes by mobile carriers, then you are not alone. Starting next year, UK mobile carriers will allow their clientele enough leeway to abandon contracts if the costs go up in any way.
Is there a single person on the face of the planet who agrees wholeheartedly to a price hike while his or her contract is still in the ongoing stage with the mobile carrier? Nope! I don’t think so. So this time around the United Kingdom’s regulating agency, Ofcom decided that the customer was always right. It has begun issuing new rules and procedures for broadband, mobile and landline companies. And they are to follow the rigmarole to the letter.
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The law is the law and this time around it has simplified matters in a pro-consumer way. These actions ensure that anyone may cancel a deal with a supplier company if a price hike occurs and that too without any extra fine. While this may be good news it is only to go into effect three months from now. And besides, the policy applies to contracts signed after that future date.
There is some degree of leniency for supply companies too. If the prices go up due to external factors then the rules no longer apply. Nevertheless, starting this New Year’s Eve, customers in the UK will heave a sigh of relief at the concession granted to them by the authorities that be. This gesture counts for both regular consumers and small-scale businesses. The whole setup had been quite unfair to the user base. But now full justice has been done and the consumer is king once again.
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