Samsung Apologizes to China after CCTV Criticism over Handset Issues
Criticism of certain handsets issued by Samsung elicited an apology from the Korean manufacturer to Chinese consumers. According to CCTV (China Central Television) the fault lies in the memory chips and apparently cost many consumers a lot of money. But Samsung is now offering a free repair.
It was during CCTV’s “Economic Half-Hour” program that the issue was raised. Samsung’s Galaxy S and Note Series were found to go berserk more than 30 timesper day leading to a lot of chagrin among customers. China has the second largest economy on a global scale. And it has already locked horns with Apple, Volkswagen and Starbucks regarding consumer rights.
The Chinese government is fighting for its citizen’s rights as valued consumers. Samsung meanwhile has kowtowed to the Chinese government by offering a heartfelt apology for any trouble it may have caused. Meanwhile, Samsung’s shares took a slight dip recently.
Apple Incorporated’s Tim Cook too made a formal apology to the Chinese some time ago for what was perceived as highhandedness and shoddy client service. It seems China is an emerging phenomenon on the world scene and carries immense clout (at least on its own home turf). Samsung has welcomed the criticism and is taking initiative to right the wrong that has occurred.
The “geek mind” is concerned with more than just the latest iPhone rumors, or which company will win the gaming console wars. I4U is concerned with more than just the latest photo shoot or other celebrity gossip.
The “geek mind” is concerned with life, in all its different forms and facets. The geek mind wants to know about societal and financial issues, both abroad and at home. If a Fortune 500 decides to raise their minimum wage, or any high priority news, the geek mind wants to know. The geek mind wants to know the top teams in the National Football League, or who’s likely to win the NBA Finals this coming year. The geek mind wants to know who the hottest new models are, or whether the newest blockbuster movie is worth seeing. The geek mind wants to know. The geek mind wants—needs—knowledge.