Oct 28 2013, 12:32am CDT | by Triszia Marie Santos
The newer release of phones are more stable with good functionality and features as well as cutting-edge smartphone designs, earning Microsoft a few brownie points – a welcome relief after the disastrous debut in the world of smartphones and tablets. Windows phones however, have hit a new snag albeit a minor one, where the Twitter feature of the phone is causing excess data use, causing owners to run up huge mobile phone bills.
A large number of owners have noticed their monthly bills shoot up, and an increased data activity on the phone. According to popular tech magazine The Verge, Microsoft has confirmed that a recent update on Twitter has led to the built-in Twitter feature on smartphones to consume far more data than expected. The change on Twitter was a backend update. Further investigation revealed that the issue is being caused by frequent re-download of profile images, consuming large amount of data on the phone.
Microsoft has responded quickly to consumer woes and come up with a fix. The company has made a change in the system to sync with Twitter accounts only once a day to prevent a spike in the data use. According to sources, Microsoft has released a statement that a temporary measure has been put in place to curtail data usage but a permanent fix will require a few weeks as it needs to be implemented on Twitter to remedy the issue completely.
Till the Twitter fix is in place, smartphone owners will have to bear the additional data usage expenses or unlink their Twitter account, both of which are inconvenient but will suffice as a temporary measure until Twitter fixes the bug in its system. Owners are hoping for a quick response from Twitter to curtail phone charges.
Triszia Marie Santos
Triszia Marie Santos is navigating the mobile device space for you. She is an early adopter in all things mobile and loves to write about the latest mobile trends.
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