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Apple is Working to Fix Unresponsive 13-inch Retina MacBook Pro

Oct 31 2013, 6:42am CDT | by , in News | Apple

Apple knows the unresponsive keyboard and multi-touch trackpad issue that affects some of the new 13-inch Retina MacBook Pro models and it is working on an update to fix this issue.

Apple is Working to Fix Unresponsive 13-inch Retina MacBook Pro
 
 

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Apple is Working to Fix Unresponsive 13-inch Retina MacBook Pro

Apple states on its support forum yesterday that it knows about the issue with some of its latest 13-inch Retina MacBook Pro. Actually in some new models of Apple's latest computers, the keyboard and multi-touch trackpad become unresponsive

Apple clearly states that it is working on an update that will fix this issue. Apple states, "Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (Late 2013) computers and is working on an update to resolve this behavior."

In the mean time, Apple gives a solution of this issue. Apple asked affected customers to reset the unresponsive devices. Users have to just close their computer’s display for a minute and then open it to reset the unresponsive keyboard and trackpad.

Apple said that this solution is proved helpful for 74% affected MacBook Pro models. If this will not help, affected customers have to wait until Apple will fix this issue.

 

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<a href="/latest_stories/all/all/20" rel="author">Sumayah Aamir</a>
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