Apple knows the unresponsive keyboard and multi-touch trackpad issue that affects some of the new 13-inch Retina MacBook Pro models and it is working on an update to fix this issue.
Apple states on its support forum yesterday that it knows about the issue with some of its latest 13-inch Retina MacBook Pro. Actually in some new models of Apple's latest computers, the keyboard and multi-touch trackpad become unresponsive.
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Apple clearly states that it is working on an update that will fix this issue. Apple states, "Apple is aware of rare circumstances where the built-in keyboard and Multi-Touch trackpad may become unresponsive on 13-inch MacBook Pro with Retina display (Late 2013) computers and is working on an update to resolve this behavior."
In the mean time, Apple gives a solution of this issue. Apple asked affected customers to reset the unresponsive devices. Users have to just close their computer’s display for a minute and then open it to reset the unresponsive keyboard and trackpad.
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Apple said that this solution is proved helpful for 74% affected MacBook Pro models. If this will not help, affected customers have to wait until Apple will fix this issue.