Walmart is offering a $10 e-gift card along with full refund of their amount for customers affected with Walmart glitch yesterday. A glitch in the system at Walmart allowed customers to buy over $600 worth of electronics for a measly $8.85.
A snag came up at the Walmart online website on November 6. Valuable equipment worth hundreds of dollars got sold for as little as $8.85. The low rates of the electronic gadgets which included computer display screens and projectors were a big mistake that had occurred by pure accident.
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The glitch proved to be a bonanza for those online shoppers who got there in time before the fault was discovered. They thought it was some kind of discount offer. It proved to be a problem straight out of hell for the producers. Items that were otherwise quite expensive got sold at rates that were ten times less than the original. It was a tragedy and nightmare wrapped up in a horror movie.
The news spread fast and soon many customers had bought tons of stuff from the site much to the chagrin of Walmart. Once the error was spotted the technicians at Walmart got busy correcting it. The issue has been resolves now. Those who have already ordered the items at throwaway prices are left wondering whether Walmart will let them off the hook. But Walmart clearly announces that it will payback the amounts of affected customers along with a $10 e-gift card.
A Walmart spokesman Ravi Jariwala told ABCNews, "The issue has been resolved and Walmart.com is open for all. Given the wide discrepancy in pricing, we are notifying customers who ordered these items that their orders have been canceled and that they'll be refunded in full. In addition, we will send these customers a $10 e-gift card that can be used toward future purchases at Walmart stores and Walmart.com."
Walmart has excused itself for the glitch by issuing a formal apology. B United Airlines too faced a similar situation some time back when it sold tickets for $5 each. But it kept up its part of the deal much to the delight of the clientele. Though Walmart discontinues the deal, yet it is offering the affected clientele a $10 gift card for their delight. It is a good way to fade the impact of its glitch.