Microsoft is in full compensation mode. The giant firm is to give owners of faulty Xbox One consoles free digital download of one of the launch titles. This is a temporary solution before the fully fixed consoles come on the market scene.
After several complaints were heard from Xbox One fans regarding the newly bought consoles, Microsoft is lending complementary games as makeshift compensatory objects of desire. When gamers put in the discs in their consoles a loud grinding/knocking noise came from the devices. Microsoft is busy trying to replace the damaged goods with fully-functional consoles.
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A Microsoft spokesperson said, "While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios."
Meanwhile, it has started handing out games for the inconvenience caused by this serious blunder in manufacturing. Disgruntled customers get to choose from four titles: Dead Rising 3, Forza Motorsport 5, Ryse: Son of Rome and Zoo Tycoon. And the good thing is any one of these games will be able to function effortlessly on the old console without a hitch.
Since the four games are digital download copies they may be operated on the old console. The malfunctioning disc drives won’t be affecting the quality of the games. Microsoft has employed the soft method of parrying the consumer grudges. And it appears to have succeeded in its efforts.
On the other hand, a funny YouTube video by a particularly frustrated fan shows him hitting his dysfunctional console a number of times very hard. The unbelievable result is that it starts working normally. Such things are seldom seen happening in real life. Yet it just goes to prove the paradoxical fact that truth is stranger than fiction.
Watch the funny Youtube video about the bizarre fix for Xbox One Blu-Ray grinding.