Hackers breached the Kickstarter security system and stole user credentials of an unknown numbers of customers on Wednesday. The company says the credit card data was not accessed.
Kickstarter stated today that it was hacked. The law enforcement officials alerted the Kickstarter team on Wednesday night that a couple of hackers had breached some of the Kickstarter user data including usernames, email addresses, mailing addresses, phone numbers and encrypted passwords.
However, Kickstarter said that the credit card data is safe. Hackers could not access the customer's credit card data. The crowd funding platform immediately took notice of the security breach and took some precautionary measures to stop it.
But some of the user data was stolen by hackers and that includes encrypted passwords. However, the company said that real passwords are safe. "Actual passwords were not revealed, however it is possible for a malicious person with enough computing power to guess and crack an encrypted password, particularly a weak or obvious one," stated Kickstarter CEO Yancey Strickler in a blog post.
And the company has asked all its clientele to change their passwords as a precaution. Kickstarter stated "we strongly recommend that you create a new password for your Kickstarter account and other accounts where you use this password." And the company has also given instructions for its customers regarding how they are to create new passwords for their Kickstarter accounts.
Furthermore, Kickstarter was hacked on Wednesday night. However, it announced the breach on Saturday. Customers asked questions regarding why they were informed later than usual. The firm answered, "We immediately closed the breach and notified everyone as soon as we had thoroughly investigated the situation."
The firm also apologized for the security breach. "We’re incredibly sorry that this happened. We set a very high bar for how we serve our community, and this incident is frustrating and upsetting. We have since improved our security procedures and systems in numerous ways, and we will continue to do so in the weeks and months to come. We are working closely with law enforcement agencies, and we are doing everything in our power to prevent this from happening again," said Yancey Strickler.