Samsung has responded to the Note 4 build quality concerns, dismissing the reports as an issue.
Some of us might think that this was the perfect time for Samsung to launch its Galaxy Note 4 since the rival iPhone 6 Plus is already out there in the market. But this isn’t exactly the case; this early launch didn’t quite turn out in favor of Samsung as numerous customers started reporting a major fault in the design. Instead of the announced October 10th release date, the Note 4 was introduced in the Korean market on September 26th. And soon after the launch, the disappointed users of the phablet started to complain about the gap between the phone’s screen and its new metal-framed body.
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Some pictures posted on the internet show that the gap is quite unavoidable and even if some people don’t care about how the gap ‘looks’ on their device, they would be worried about the consequences. This gap would be the perfect welcome spot for dust accumulations and sneaky water drops. After all, the gap is wide enough to house two A4 size papers of a business card.
Samsung has finally responded to this issue in a statement sent to TrustedReviews. An official Samsung spokesperson has reportedly stated that "The reported issue does not impact the functionality or quality of the Galaxy Note 4. We assure our customers that all Galaxy Note 4 units meet our strict manufacturing and quality control standards.”
There isn’t enough assurance for those who have already grabbed their Note 4s but there is at least some assertion in this new statement that Samsung is aware of the problem before the phablet reaches the UK.
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