CarMax Under Fire For Selling Recalled Cars With Safety Issues

Posted: Aug 26 2015, 9:39am CDT | by , Updated: Aug 26 2015, 9:45am CDT, in News | Cars & Vehicles


CarMax Under Fire for Selling Recalled Cars with Safety Issues
Credit: Getty Images

US Senator Richard Blumenthal has called out the car seller for selling recalled cars.

CarMax is a major used car seller in the US. The Richmond based company was recently accused of selling recalled cars. The recalled cars are considered to have deadly defects. The issue was brought forward by a US Senator.

Senator Richard Blumenthal has called out the car selling company for selling lethal cars.  The Senator stated in Richmond that CarMax is selling cars with many issues. The issue put the life of the driver at risk. 

The Senator wants the Federal Trade Commission to investigate the matter. According to the Senator the Commission can put a stop to the deceptive advertising by CarMax. The Senator also stressed on stopping the practice of selling unsafe cars by dealers such as CarMax.

Dealers usually advertise their cars are ‘certified’ and ‘safe’. But in reality the cars are on the recall lists. The Senator further stated an investigation has found CarMax has 74 cars in Hartford and East Haven with safety issues. The investigation was carried out by Consumers for Auto Reliability and Safety Foundation. 

One of the customers of CarMax also declared the company had sold her a recalled car. Jennifer Baker bought a car in 2013 from CarMax. A month later Blake from Henrico County found out the car was on a recall list.

Blake shares the car had a defected hose. The hose busted loose flashing the engine light. The hose almost broke down in Blake’s car. According to Blake the effort by the Senator are very necessary. 

CarMax advertises its cars go through vigorous 125 point inspections. But the dealer ignores the safety recalls. So their claims of rigorous inspection are false. Customers have the right to know if they are buying a safe car, either used or new. 

Casey Werderman, a Public Affairs CarMax spokesman has given following statement to CBS6:

“Every vehicle on and our mobile app includes a link to the National Highway Traffic Safety Administration’s (NHTSA) VIN lookup website, with the VIN pre-populated, allowing customers to obtain open recall information on any CarMax used vehicle.

“Before any customer purchases a used vehicle in our stores, a CarMax associate and the customer review the vehicle’s NHTSA VIN-specific recall report and the customer signs a form acknowledging receipt of the recall report with their sales documents.

“The information presented in the press conference was compiled with the tools CarMax provides to consumers on and in our stores. This further demonstrates how effective CarMax’s tools are in providing complete transparency regarding recalls.”

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