UK broadband and phone service provider TalkTalk suffered a major cyber attack on Wednesday. Customer data could be stolen.
Another large Cyber attack rattles the internet. This time a UK based broadband and phone service provider got hit. TalkTalk announced in a statement that a significant and sustained cyberattack on took place on their website on Wednesday 21st October.
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TalkTalk says that there is a chance that customer data has been stolen. The data could include sensitive information including credit card and bank details.
The Metropolitan Police Cyber Crime Unit is investigating the attack. The company urges customers to keep an eye on their bank and credit card accounts. If they see anything unusual, they should contact their bank and Action Fraud as soon as possible. Action Fraud is the UK’s national fraud and internet crime reporting center, and they can be reached on 0300 123 2040 or via www.actionfraud.police.uk.
TalkTalk says that they have taken all necessary measures to secure our website following the attack. The sales page of the TalkTalk site is still down. Other parts of the site appear to be working normally.
In the end such cyber attacks end up on the shoulders of customers. They have to take the measures to prevent hackers get access to their bank account and use their credit cards. The whole system of internet commerce needs to change. Hackers will always find a way into a computer system. The solution needs to be that no customer data is stored online.
TalkTalk published an FAQ of the incident here.
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TalkTalk is UK's second quadruple play service after Virgin Media, offering TV, broadband, phone, and mobile services. The 2015 revenue reached £1,795 billion according to the company's latest financial report.