When Microsoft’s Surface tablets blanked out last night during New England Patriots NFL game with Denver Broncos, fans and officials were enraged for a playoff that made Patriots lose to the Broncos – because the former was left without play information, The Guardian writes.
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The Microsoft Surface tablet served images of previous plays to both team’s positions, but it blanked out for up to 20 minutes – doing damages that became ultimately irreparable to Patriots.
According to Evan Washburn, CBS touchline reporter, Patriots’ coaches could not access the tablets to enable them show needed images to their players, making it impossible for the players to make a decision in time – even though they were on the last defensive possession.
“Our team on the field confirmed the issue was not related to the tablets themselves but rather an issue with the network,” Microsoft said in a statement. “We worked with our partners who manage the network to ensure the issue was resolved quickly.”
The Broncos went on using their Surface tablets because they did not record any disruptions with them, giving them an information advantage that undid their rival. But fans did not like this, and took up issues with Broncos while the Patriots fought to infiltrate the Broncos’ defense.
Microsoft reportedly spent about $400 million in 2013 to sponsor the NFL and place its products and the Surface tablet for exclusive use of sidelines officials during the games, even though this has not been without embarrassing turnouts with Microsoft.
Commentators in ridicule refer to the Surface Pros as iPads, with irate players throwing the tablets about regardless of the fact that the devices or the machines may have been at fault for what happened.
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Unfortunately, the same thing happened in December when Dallas Cowboys and the Washington Redskins played – Surface Pros were went offline for significant periods of time, something that did not sit well with hundreds of fans and game officials.