Tests of the Consumer Reports are very important and impact future design decisions for all bigwigs. Apple faced a lot of criticism for its iPhone 4 design and it appears as if Samsung is under fire at the moment and feeling the heat.
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The device on the hot seat is the Galaxy S7 Active which is a revamped version of the Galaxy S7. You would imagine that the issue identified by the Consumer Reports is something like bad reception or poor screen quality but the issue is much more troublesome.
It seems as if Samsung’s Galaxy S7 Active is not waterproof at all despite the claims made by the company. The Galaxy S7 active is IP 68 certified which means that it should be able to survive submersion in five feet deep water for up to 30 minutes.
And those wanting to take advantage of this facility as well as a tougher outer body have to cough up an extra $100. So this deception doesn’t sit too well with customers who made this additional investment. Tests were carried out on two individual devices and both failed during the testing.
According to the report the “screen flashed green and other colors and didn’t respond to touch” which indicates that water was entering into the device somehow. The entering point for the water appears to be the gaps between the panels in the body of the phone.
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The phone should also survive a 5 feet drop but nobody at Consumer Reports got that far in the testing process. Things might be a little stressed for Samsung’s Quality Assurance team and the hardware design team at the moment.