The vehicles are recalled due to a fault in air bag software.
General Motors are officially recalling 4.3 million vehicles from all over America and neighboring countries in the coming few weeks. All these vehicles have been recalled due to a problem with the air bag software that was found in all affected cars.
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The air bag software defect has linked to multiple injuries and one death in a fatal accident. The defect in the software hampers the air bag to inflate at the time of impact of car. Thus causing injuries.
The company states that in rare cases the car’s sending and diagnostic module can go in testing mode. This can turn the system on test mode and thus effecting the inflation of air bags as well. The air bags are not opened when this effect occurs causing multiple damages in case of an accident.
The first time, this problem was reported was in May when a 2014 Chevrolet Silverado crashed. Its air bags were not deployed which resulted in injuries of the passengers. Later on many other complaints were files and many injuries were reported which led GM to issue a notice for recall.
The company itself will notice the customers of this recall through an official email. After that the customers will be asked to take the cars to their respected dealer.
The dealers will make sure that the default in the car’s software is eradicated. According to USA Today, this service will be provided free of cost to all the customers.
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This GM recall is a huge one for sure. However it won’t put a lot of constrain on the company as they will only have to fix the software instead of a some technical or mechanical issue.