There have been reports via Macrumors that the new iPhone 7 and 7 Plus handsets are not receiving cellular signal once they are taken off airplane mode.
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Apple has taken note of this issue and is offering to swap these handsets and in case that an immediate swap is not available, Apple has another strategy up its sleeve as well.
The issue renders the iPhone unable to perform the basic function of a smartphone which to make and receive calls/messages and connect to the internet.
Apple has suggested that firstly you restart the phone if this issue occurs, and if that fails to work then remove and re insert your sim card.
If this fails as well than Apple will replace your iPhone 7 or 7 Plus handsets as it has stock held up for such warranty claims.
A user of the new Jet Black iPhone 7 retold the incident: “All of a sudden today my iPhone 7 Jet Black model started not getting internet service — can’t make outbound calls or receive calls — even though it showed 4 bars. I then put it in Airplane Mode, and back off, then it showed no service. It got pretty warm in the top right hand corner.”
iPhone’s in the past have had similar issues so this is nothing to get overly worried about as the magnitude of the problem isn’t too big.