South Korean stay loyal to Samsung and welcome the new Samsung Galaxy Note 7 with brisk sales.
Samsung officially relaunched the Samsung Galaxy Note 7 in South Korea on Saturday. Galaxy Note 7 sales have been halted after reports of exploding devices surfaced. The South Korean electronics giant has reacted to the problem with a unprecedented global recall of the Note 7.
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Now the new Note 7 is officially on sale again in South Korea since Saturday, October 1. According to YonHap, first day sale reached 21,000 units in South Korea.
The Note 7 initially was released on August 19 in 10 countries. The recall launched on September 2nd. Samsung struggled to manufacture replacement devices and consumers had to wait about two weeks or long to receive a new Note 7. Samsung's no compromise recall has apparently impressed its customers despite the wait time.
About 90% of Note 7 owners chose to get a replacement instead of jumping to another smartphone model. By the end of last month nearly 60% of all recalled Galaxy Note7 phones sold in the U.S. and Korea have been exchanged through the program.
Samsung has exchanged about 1.2 million Galaxy Note 7 as of now. The Note 7 with the new batteries have proven safe so far. There have been some reports in the media about issues with be battery of the new Note7 battery, but according to the YonHap report these incidents have been caused by an external heat source or external shock.
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The Note 7 recall will cost Samsung an estimated $1 billion, but it seems the brand did not get hurt in the process, which is the important aspect.