Trainers who reached level 40 without botting can't access gyms.
There are a handful of Pokemon Go trainers that have reached the mythical level 40 without botting. These achievement is so out of this world, that it breaks the game. Jimmie Pitts from Buffalo has hit level 40 a week ago and reports now that he has troubles with the app.
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"I started getting a weird gym error. It disabled all interactions with gyms, can't check Pokemon in them, can't do anything gym related at all! Thought it would go away and it didn't," he shared on The Silphroad sub-reddit.
The high level trainers see Network Error whenever attempting to interact with a gym. The game is unable to load the Pokemon and trainer line up and anything else related to Gym play.
He checked in with the other known level 40 and level 39 players and they have the same problem. JimmEpitts tried to contact Niantic's support but did not hear back. The lack of support is a trademark of Niantic since the launch of Pokemon Go in July. Seems they don't bother to change that. Niantic would be advised well to get to know the guys who reached level 40 in three months.
Jimmie Pitts reached Level 40 as first trainer in Pokemon Go in the world. He spent around $700 for in-app purchases to get there. For the most part he was just focused on grinding as much XP each day for three months to level up as quickly as possibly.
The new Pokemon Go app update bring changes to the Gym play but have not addressed the issue with level 40 players. While the level 40 gym problem is only affecting a few trainers, there is a bigger issue affecting millions. Niantic has blocked all 3rd party apps including Pokemon trackers. Many trainers miss the real-time Pokemon trackers, as Niantic has still not rolled out the in-app tracker.
The developer of the popular Pokemon Go map service FastPokeMap has taken the lead in reverse engineering the new encryption. His latest estimate when FastPokeMap will work again is 1 to 2 weeks.
There are some working Pokemon Go Tracker that are based on crowd-sourced Pokemon spawn locations that can be used, but are not delivering the same experience. Especially trainers in rural areas are left without any viable way to locate Pokemon. Niantic has still not made any announcements regarding the highly anticipated in-app Pokemon Go tracker.