The Samsung Galaxy Note 7 is dead for consumers, but the story does not end yet.
Samsung discontinued the Galaxy Note 7 last week, after reports of replacement Note 7 devices catching fire emerged. Samsung is still investigating the cause of the fires.
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Now the Korea Testing Laboratory (KTL) operated by the South Korean government kicked off its own investigation on Thursday. They received five Note 7 from Samsung Electronics that caught fire in South Korea earlier this month, according to sources of Yonhap.
KTL will not just look at the Note 7 batteries. Using the latest testing technologies, including X-ray and computerized tomography, to find the exact cause of the problem, the source added.
"We have handed over the phones (that caught fire) to KTL and will cooperate with their investigation, but we can't just sit and wait for its result," a Samsung Electronics official said. "We have been mobilizing all possible resources to find the exact cause of the problems as soon as possible."
It is imperative that Samsung finds out the specific cause of the Note 7 overheating problem ahead of the launch of the Galaxy Note 8 in 2017. The company already suffered a huge loss in brand loyalty.
Samsung has cut its forecast for third-quarter profit $4.6 billion, reflecting the estimated loss from halting Note 7 sales. On Friday, it again issued forecast of another $3.1 billion in lost profit in the next two quarters.