Filed under: News | Notebooks and PCs
May 6 2008, 12:00pm CDT | by Shane McGlaun
The report draws on subscriber’s experiences with 10,000 desktop and notebook computers. Apple tech support was more successful than others and solved problems 80% of the time. Apple wasn’t alone in looking good in the report.
Other top companies include Lenovo and Dell, both above average for desktops and laptops. Consumer Reports says that HP and Compaq both offer inferior support. I am surprised to see Dell listed as above average, maybe its tech support is finally getting better.
Via Consumer Reports
Shane McGlaun
Leading our review center, Shane knows technology inside out. His
extensive experience in testing computer hardware and consumer
electronics enable him to effectively qualify new products and trends. If you want us review your product, please contact Shane.
Shane can be contacted directly at shane@i4u.com.
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