Netbook Customers not happy with what they got?

According to a study from analysis firm Biz360 consumer reviews of netbook systems reveal customer satisfaction is falling short. This is definitely out of line with the huge growth in the netbook category. The biggest complaint seems to be low performance.

I think the big problem here is that people don’t know what they are buying when they get a netbook. They think that a netbook is simply a small notebook and they expect the same performance out of it. This notion is not helped by the fact that none of the netbook makers really talks about the performance of their machines in comparison to notebooks.

I have used several netbooks and I can safely say you can work fulltime on them. You just have to be prepared going in and realize you are not going to get the performance out of an Atom processor that you will see out of many basic notebooks. Things will take longer, the keyboard is small. You have to get used to the system. The study doesn’t specify how many of these consumers were using Linux versus XP based machines. That will make a big difference as well.

Via Biz360

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