iPhone New York: 30% Calls Dropped is Normal

Sep 30 2009, 9:20am CDT | by Robert Evans

Well here's a piece of disturbing news for you Apple-loving Big Apple denizens; apparently a 30% rate of dropped calls is perfectly normal in your neck of the woods. Gizmodo reports that one of their readers went into a NY area Genius bar to have his phone looked at. The employees there told him that his phone was in perfect working order, and he responded by calculating that his iPhone was dropping 22% of all calls.

The folks at the Genius bar told him that was normal. In fact, they told him that 22% was actually unusually good. Most customers saw a 30% rate of dropped calls. Let me repeat this; Apple is fine with a third of all NY iPhone calls being dropped. This isn't just some unfounded accusation either; Gizmodo has photo proof in the form of a Genius Bar work authorization.

To be exact, the form stated that his drop rate was normal for a phone using the AT&T service. That's still rather disturbing, and a good example of why phone exclusivity is a very bad idea. It's going to be a sweet day when Apple ends its monogamous relationship with AT&T and starts to play the field. If you live in and around NYC and have been considering getting an iPhone, I'd recommend waiting until another carrier picks it up.

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Robert Evans
The excitement about new smartphones, tablets and anything mobile drive Robert to unearth the latest rumors and developments in this fast moving space. He adopted 4G as soon as it become available and knows where the mobile market is going.
Robert can be contacted directly at robert@i4u.com.