HTC EVO 4G owners likely noticed a prompt on their phone yesterday asking them to update their firmware. For most, it went through just fine and now they can have better performance but for some, they now have a dead phone.
Very quickly after Sprint started pushing out the updates, users lit up tech forums saying that in the middle of the update process they were prompted to update their phone, again. Users who received the erroneous message found their EVO 4G devices completely bricked.
"While the vast majority of consumers successfully downloaded and installed the most recent HTC EVO 4G software update, we have received a handful of reports from customers having some issues with the update. In light of this, HTC and Sprint have decided to temporarily halt distribution of this software release until we can investigate further. We expect to be able to resume software updates shortly," said Sprint in a statement.
The firmware update was specific to the EVO 4G and was not an official Android upgrade.
In response to the very glaring problem, Sprint and HTC have pulled the plug on the update until they look into what caused the bricking glitch.
In the mean time, users who became victim to the technical error should contact Sprint for a replacement phone.
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