Dell may have knowingly sold computers with a staggering 97% failure rate. The New York Times reports that documents unsealed under court order have revealed that Dell sold the brick-prone machines with total awareness of their flaws. Employees downplayed the issues and the company blamed many of the problems on customers "overtaxing" the machine.
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This is the latest in a string of bad PR for Dell. They are spending some $300 million to replace and faulty machines and deal with numerous fines. Hopefully this painful lesson will be the shock the company needs to get their quality control issues dealt with.