Good news, everyone; Steve Jobs is not quite as callous and out-of-touch as recent rumors may have lead you to believe. In the wake of the iPhone 4 reception debacle an email conversation between Jobs and a customer named Tom popped up. Tom complained to Jobs about the phone's myriad issues, and Jobs supposedly responded with dismissive statements like;
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"No, you are getting all worked up over a few days of rumors. Calm down."
"You may be working from bad data. Not your fault. Stay tuned. We are working on it."
BGR was the first site to post the conversation. Now Fortune reports that the whole thing is bunk. Apple PR has come out and asserted that the conversation was faked. The man who put it together approached at least one other site, AppleInsider and offered to sell it. Apple has posted earlier today a detailed letter about the antenna issue and an upcoming iOS 4 update will fix it.