NCR is putting the teller back in the automated teller machine.
NCR announced today a new ATM wtih integrated video conferencing that allows banks to offer personal service outside of bank opening hours. Using technology from uGenius Technology, NCR has integrated two-way video conferencing into its multi-function NCR SelfServ 32 ATM. Consumers can choose to use the standard self-service ATM functionality or choose the Interactive Teller interface to conduct a typical in-branch transaction with a remote centralized teller.
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So next time you see somebody talking to to an ATM he might be not a crazy person.