Kindle Fire is out there in the millions despite its issues. A new software update coming in the next two weeks is supposed to start fixing things.
The Kindle Fire tablet is in customer hands since a couple of weeks. The Amazon tablet is though not completely living up to its promises and shows limitation. Good thing that most of it can be solved with software. User Interface Guru Jacob Nielsen gave the Kindle Fire the big thumbs down last week, which put the pressure on Amazon to start roll-out major updates to fix the user experience on the Kindle Fire. I have no doubts that Amazon is able to do that.
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The New York Times reports that Amazon confirmed an update to be released in the next two weeks. The list of first improvements is though very disappointing. Amazon needs to crank up the communication about upcoming updates immediately to give current customers a perspective on when the most pressing things are fixed. One major issue I can related a lot to is the problem of accidental purchases made by toddlers using the tablet. My son is using the iPad and iPhone since he is less than a year old. He never purchased one of these nasty in-app upgrades because there is a simple password query to confirm the purchase. The Kindle Fire does not have this simple barrier. Read this Reuters story for more on this major issue.
Another rather embarrassing issue is that the Silk browser is slow. Amazon made a big deal out of the "cloud browser." So far it just records everything you read, but does not offer anything in return.
The Kindle Fire sells for $199 on Amazon.