Verizon Admits To 4G LTE "Growing Pains"

It hasn't been an awesome month for Verizon customers using an LTE-equipped phone. There have been three outages this month alone.

The most recent instance happened this week, Verizon confirmed, blaming it on an unexpected glitch.

It has been a frustrating month for the carrier's growing base of high-end 4G LTE phones. Not only has the fast-speed network become inexplicably unplugged three times, but the outages also took down 3G connectivity for 4G-equipped devices.

So during times when people may have needed to coordinate travel plans or send an e-mail to friends, users were either forced to use an embarrassingly slow 2G connection or no connection at all.

In an interview with Gigaom.com, Verizon VP of network engineering said, "Being the pioneers [of LTE], we’re going to experience some growing pains."

The closest he got to an apology was saying, "These issues we’ve been experiencing are certainly regrettable but they were unforeseeable."

Some customers have reported receiving partial refunds from Verizon, but only if they call up and complain. There has been no automatic credit to those affected.

As for what Verizon plans to do to prevent similar issues from happening in the future, the carrier will segment its network so that when one small thing goes wrong, it doesn't take out the entire nationwide infrastructure. It is also constantly performing maintenance and upgrades throughout the system.

For now, though, buy your Verizon LTE devices with a grain of salt.

Via GigaOM

Updates

Android A to Z: End of life

Source: Android Central

End of life is a term none of us ever want to hear. We envision it means the death of our phone, and we should just throw it away and get a newer model. After all, it's at the end of its life, right? Not really. End of ...
Full article at: Android Central  More like this  13 hours ago, 4:19pm CDT

Deutsche Telekom's Achilles' Heel

Source: Motley Fool

David is a member of The Motley Fool Blog Network -- entries represent the personal opinions of our bloggers and are not formally edited. T-Mobile USA has been in rough shape these last few years, especially after t ...
Full article at: Motley Fool  More like this  13 hours ago, 4:07pm CDT

Clearwire Promises LTE Network Capable of 168 Mbps - By 2014, LTE Advanced Deployment Should Bear Fast Fruit

Source: Broadband Reports

If Clearwire only deploys these kind of speeds in the core parts of major cities what difference will it make. By than at ...
Full article at: Broadband Reports  More like this  13 hours ago, 3:59pm CDT

Don't miss ...

• More Android Stories
• I4U News Homepage