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Tim Cook Apologizes for Apple Map App Gate

Sep 28 2012, 1:16pm CDT | by , in News | Apple

The shitstorm about the Apple Map app has now triggered Tim Cook to write a letter to customers.

Tim Cook Apologizes for Apple Map App Gate
 
 

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Tim Cook Apologizes for Apple Map App Gate

Apple CEO Tim Cook apologizes for the Apple Maps quality issues in a letter released today on the Apple site. Tim Cook starts with: "At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better."

The reason for Apple doing its own Map Apps is because the company wanted to offer turn-by-turn directions, voice integration, Flyover and vector-based maps. To do this they had to build it from the ground up.

Tim Cook promises that Apple Maps will get better the more use it gets. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations.

Tim Cook goes so far as to suggest other Map apps in the app store as alternatives until Maps has improved. Tim Cook suggests Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.

How about an alternative for Siri?

 

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<a href="/latest_stories/all/all/2" rel="author">Luigi Lugmayr</a>
Luigi Lugmayr (Google) is the founding chief Editor of I4U News and brings over 15 years experience in the technology field to the ever evolving and exciting world of gadgets. He started I4U News back in 2000 and evolved it into vibrant technology magazine.
Luigi can be contacted directly at ml@i4u.com.

 

 

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