Microsoft revamps Windows Live Search, eyes Google
Posted on Thu, 27 Sep 2007 05:25:39 CDT | by Luigi Lugmayr
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By Daisuke Wakabayashi
SEATTLE (Reuters) - Seeking to narrow the gap with Google, Microsoft Corp
unveiled a retooled Web search service that aims to deliver more relevant
results and combines text, video and other information onto a single page.
Microsoft, the world's largest software maker, said Windows Live search is now
on an even technology footing with offerings from rival search engines after
years of playing catch-up since it started developing its own Web search in
2003.
Its new presentation is in line with an industry trend to step beyond
traditional text links, with unified search results that offer Web sites, news,
pictures and video on one page.
Rivals Google Inc and Ask.com made similar changes this year, and Yahoo Inc is
moving in that direction.
"Microsoft is realistic. It doesn't think it's going to wake up tomorrow and
overtake Google," said Allen Weiner, an analyst at research firm Gartner. "Right
now, Microsoft wants to establish itself more firmly with its existing users."
Microsoft ceded a head start to Google in Web search and then watched it create
a multibillion-dollar business on the back of selling advertisements tied to
search results.
Google is now one of its main rivals, using its Web ad money to invest in
threats to Microsoft's core desktop software business by offering Web-delivered
software as a "service."
Last quarter, Google earned net income of $925 million, almost entirely from
ads. That lagged Microsoft's $3 billion overall profit, but Microsoft online
services business posted a loss and the unit's revenue grew at a third of
Google's pace.
Microsoft ranks a distant third in Web search, with just 11.3 percent of the
U.S. search market in August versus 56.5 percent for Google and 23.3 percent for
Yahoo, according to research firm ComScore. Yet analysts note Microsoft is one
of the few companies with the wherewithal to close that gap.
"It's very, very challenging but Microsoft is one of the few companies that is
in a position to take a really long-term view of this whole game," said Greg
Sterling, founding principal of research firm Sterling Market Intelligence.
FIRST STEP: CREDIBILITY
Satya Nadella, Microsoft's corporate vice president in the search and
advertising platform group, said its first challenge was to get current users to
do more searches on Windows Live.
"The first step was to have a credible product," said Nadella, who joined the
search team six months ago. "Google has been ahead of us and we believe with
this release we've caught up and we can compete effectively in terms of search
quality."
Microsoft said it broadened the coverage, quadrupling the size of its searchable
index over the last year. It has also worked to improve the core algorithm
behind its search engine and better decipher the intent of a query.
The Redmond, Washington-based company also focused on improving four specific
areas of search: entertainment, health, shopping and local. Those four segments
account for about 40 percent of all searches, according to Microsoft.
For example, a search for "Justin Timberlake" yields news, videos, images and
even the "buzz" ranking of the singer versus other celebrities. For shoppers,
Windows Live will aggregate reviews, prices and other information about a
product.
Microsoft is just the latest company to expand search from a series of text
links to a more multimedia offering.
Ask.com, the search arm of IAC/InterActiveCorp, started a search service this
year, Ask3D, that divides results into panels for links, images, video and other
information.
Google released "Universal Search" to draw results from separate properties
covering local information, images, news, video and books.
(Additional reporting by Eric Auchard in San Francisco)
© Copyright 2007 Reuters.
Photo:
Microsoft Chairman Bill Gates in Bucharest February 1, 2007. Microsoft Corp unveiled a retooled Web search service that aims to deliver more relevant results and combines text, video and other information onto a single page. REUTERS/Bogdan Cristel
Posted on Thu, 27 Sep 2007 05:25:39 CDT | by Luigi Lugmayr
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