Much Ado about digital TV Switch
Posted on Tue, 8 Jul 2008 07:56:28 CDT | by Luigi Lugmayr
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By James Hibberd
LOS ANGELES (Hollywood Reporter) - Booths hawking survival products pack a
church. Vendors sell gasoline generators, water purifiers, grain grinders, solar
cookers, gold coins and portable radios.
The year was 1999. Y2K, the millennial apocalypse caused by a computer
programming bug, was coming.
Spurred by worst-case-scenario media reports, local residents wanted to be
prepared. Some actually built bunkers to protect themselves -- presumably from
the roving cannibal hordes that would take to the streets once traffic lights
stopped functioning.
So little faith in society's ability to handle a potential lapse of a public
utility.
And not entirely unlike the worries over the impact of the digital TV
transition.
"For older Americans who rely on television for companionship, for another voice
in the house, that loss could be devastating," a recent Newhouse wire service
story fretted. The story also quoted Wisconsin Sen. Herb Kohl saying, "If you
don't prepare for it, then it will overtake us, and it will be a huge crisis."
Senator, relax. Just because a problem is widespread in that it impacts many
people, it doesn't mean it's a widespread problem in that it will have
significant ramifications.
And a broken appliance is not a "huge crisis" . . . unless it's a dishwasher.
The worst-case worries over the digital transition assume viewers who have not
made the switch by February 17 will need their TVs immediately thereafter and
not know what to do if their sets stop functioning. Broadcasters are so
concerned, they successfully lobbied Nielsen to take the unprecedented step of
pushing back the start of the February sweep to March.
Conveniently, the very people most likely to be disturbed by the transition --
those who watch a lot of TV -- are the same people most likely to be informed
when it finally happens, having heard repeated warnings about the switch from
morning shows, local news and public-service announcements. So, in a sense, the
digital transition is a self-solving problem: TV watchers will know about the
switch from watching TV, or will be among the first to learn their analog
service is cut off.
A Nielsen survey in January found that only 10% of households receive television
signals solely via over-the-air transmission. And by all measures, the number of
consumers aware of the transition has grown rapidly: According to Magid,
awareness hit 59% this year. A National Association of Broadcasters survey put
awareness even higher, at 79%. Last month, Leichtman Research Group claimed that
number has reached 84%.
These numbers often are used to show that a significant percentage of the public
remains unaware of the transition. But let's put the data another way: More
Americans know about a wonky FCC transmission policy decision than can name the
three branches of government (40%, by one survey) or the current vice president
(69%, by another).
Teaching three quarters of the American public anything is astounding -- and the
switchover is still seven months away. (Granted, the bulk of these consumers are
aware of the transition, yet still don't know precisely what to do about it.)
As for the expected broadcast ratings drop, Nielsen projects that merely 3% of
its household sample will have at least one set that won't work on February 17,
which isn't to say they won't have at least one that will.
There's also a media presumption that consumers who haven't made the switch yet
must be oblivious. The thing is, consumers procrastinate. The TV-buying holiday
season is still ahead. When it comes to bargain hunting for consumer
electronics, there's no better rule of thumb than "wait until November."
The only real civic concern here is if a household is ignorant of the transition
and depends on their TV for severe weather warnings -- then you throw in an
inconveniently timed flood, hurricane or tornado. If you live in a severe
weather state, however, you know that few rely solely on TVs during a crisis
because the power often goes out. You turn on the radio, you check weather on
your cell phone or call your neighbors.
Oh, there is one difference between February 17 and Y2K: Whereas the dawn of the
new millennium disappointed doomsayers, next year the media will still manage to
get a juicy morning-after story.
They will go to a Best Buy and interview patrons waiting in line with a digital
converter box.
"I turned on my TV this morning," a bewildered consumer will say, "and there was
no picture."
Strangely, this moment will be used as an example of how a problem was not
solved.
Reuters/Hollywood Reporter
© Copyright 2008 Reuters.
Posted on Tue, 8 Jul 2008 07:56:28 CDT | by Luigi Lugmayr
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