Customer Relationship Management


Can Those Enterprise Software Review Sites Be Trusted?

The scope, scale and variety of enterprise software review sites continues to accelerate, each promising a true glimpse into a...

Mar 16 2014, 5:46pm CDT

Sochi 2014: Is It Really Under Armour's Fault?

Sochi 2014: Is It Really Under Armour's Fault?

It has not been a good Olympics for the U.S. Speedskating team at Sochi. As of this writing, the team has no medals.  None...

Feb 17 2014, 9:21am CST

Google and the Social CRM Business

Google and the Social CRM Business

Relax, CRM vendors. Google is not getting into the customer relationship management business (CRM) anytime soon. But they shoul...

Jan 20 2014, 9:13am CST

Delivering Retail Sales Through Analytics With AgilOne

Delivering Retail Sales Through Analytics With AgilOne

Retailers have known for the longest time that selling more products to an existing customer is generally easier than convertin...

Jan 16 2014, 12:36pm CST

Microsoft Just Put These 3 Companies Out Of Business

Microsoft Just Put These 3 Companies Out Of Business

Zendesk. Autotask. Freshdesk. These are three great little companies that make three excellent help desk/customer service manag...

Jan 13 2014, 9:11am CST

Best- And Worst-Performing Cloud Computing Stocks Jan. 6 To Jan.10 And Year-to-Date: Tracking Veeva Systems

Best- And Worst-Performing Cloud Computing Stocks Jan. 6 To Jan.10 And Year-to-Date: Tracking Veeva Systems

The five highest performing cloud computing stocks year-to-date on the Cloud Computing Index are Qualys (NASDAQ: QYLS), Riverbe...

Jan 12 2014, 11:06am CST

Steal These Four Secrets To Sell Like A Pro

Steal These Four Secrets To Sell Like A Pro

“I can help you if you want my help. Do you?” – Paul Lemberg, author, speaker and Fortune 100 business coach I met Paul Lemberg...

Jan 11 2014, 11:51pm CST

I4U news

The Ignored Side Of Social Media: Customer Service

The following post was published on the Knowledge@Wharton website on January 2, 2014. What do you do when your flight to San Fr...

Jan 9 2014, 3:36pm CST

Sales Tips and Sales Quotes from 62 Top Sales Experts

Sales Tips and Sales Quotes from 62 Top Sales Experts

Today is the 6 month anniversary of The Inside Sales Virtual Summit, an industry event that changed the world of sales and mark...

Dec 20 2013, 5:11pm CST