Customer Satisfaction


Galaxy Note 4 Tops Survey Conducted By American Customer Satisfaction Index (ACSI).

Galaxy Note 4 Tops Survey Conducted By American Customer Satisfaction Index (ACSI).

Smartphone users in US are highly satisfied with Galaxy Note 4...

Jun 3 2015, 1:47pm CDT

Survey reveals Samsung enjoys more customer loyalty than Apple

Survey reveals Samsung enjoys more customer loyalty than Apple

Samsung might have a higher customer loyalty score but Apple enjoys higher customer service satisfaction...

Apr 6 2015, 10:28am CDT

Apple takes the lead in US customer satisfaction study

Apple takes the lead in US customer satisfaction study

Apple has topped the chart for customer satisfaction and Samsung is second on the lead...

Apr 25 2014, 12:28pm CDT

The Real Reasons People Dump Their Cable Providers

People Dump Their Cable Providers for these Reasons

Reducing customer departures and defections has become a chief priority for most communications service providers as markets ma...

Feb 19 2014, 2:21pm CST

Apple Grabs the top Spot in the Customer Satisfaction Ranking of Personal Comput

Apple Grabs the Top Spot in the Customer Satisfaction Ranking of Personal Computers

Apple tops the personal computer satisfaction ranking for the tenth consecutive year...

Sep 18 2013, 10:51pm CDT

iPhone again ranked Highest in Customer Satisfaction by J.D. Power

iPhone again ranked Highest in Customer Satisfaction by J.D. Power

Apple ranks the highest for the 5th consecutive time....

Sep 9 2011, 8:45am CDT

Customers happier than ever with PCs and happiest with Apple Macs

American Customer Satisfaction Index released new report....

Sep 22 2010, 7:52am CDT

Dell Ranked number 1 for Enterprise Customer Satisfaction

Dell Ranked number 1 for Enterprise Customer Satisfaction

For a long time Dell had a reputation for having less than stellar customer satisfaction. Dell has worked to improve its custom...

Jul 7 2009, 6:26am CDT

iPhone satisfies Business Customers the best

iPhone manufacturer Apple ranks highest in overall customer satisfaction among business wireless smartphone users, according to...

Nov 7 2008, 4:00am CST