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Customer satisfaction

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Apple takes the lead in US customer satisfaction study

Apple takes the lead in US customer satisfaction study
Apple has topped the chart for customer satisfaction and Samsung is second on the lead
Read more Apr 25 2014, 12:28pm CDT
 

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People Dump Their Cable Providers for these Reasons

The Real Reasons People Dump Their Cable Providers
Reducing customer departures and defections has become a chief priority for most communications service providers as...
Read more Feb 19 2014, 2:21pm CST
 

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Carrying “Customer Care” a Little Too Far

Source: Gartner Inc.

Cable Giant Comcast To Acquire Time Warner Cable
The Comcast brouhaha that made today’s news struck a chord. I’m all for taking customer care seriously. One of my jobs in a previous life was as a customer service manager. It helped me understand simple ways to truly improve the customer experience. So it’s difficult for me to watch as many organizations put processes in place that give the appearance of caring about customers but that are poorly ...
Full article at: Gartner Inc. 6 days ago, 10:05am CDT
 

Apple Grabs the Top Spot in the Customer Satisfaction Ranking of Personal Computers

Apple Grabs the top Spot in the Customer Satisfaction Ranking of Personal Comput
Apple tops the personal computer satisfaction ranking for the tenth consecutive year
Read more Sep 18 2013, 10:51pm CDT
 

Allstate honors local agency owner

Source: The Herald-Palladium

ST. JOSEPH - Allstate Insurance Co. has recognized agency owner Robert Mazigian for high standards in customer satisfaction, customer retention and profitability ...
Full article at: The Herald-Palladium Jul 13 2014, 5:00am CDT
 

Phone's Still the Best Route to Customer Satisfaction

Source: DM News

Nearly nine out of 10 customers say the phone's the only way to resolve issues. Maybe that's because just half of 50 leading brands in a new study offere ...
Full article at: DM News May 30 2014, 8:11am CDT
 

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Pamela Anderson Turning To Her Sons During Relationship Drama
Pamela Anderson Turning To Her Sons During Relationship Drama
The former Baywatch star has always been devoted to her sons Brandon, 18, and Dylan, 16, by ex Tommy Lee.
 
Helle Berry's role in Monster's Ball was first offered to Vanessa Williams
Helle Berry's role in Monster's Ball was first offered to Vanessa Williams
Though Vanessa gave up on a role that won Helle Berry the Oscar for the best actress, she still has no regrets
 
Maria Kirilenko ends engagement with Alex Ovechkin
Maria Kirilenko ends engagement with Alex Ovechkin
The press service of the Russian Tennis Federation announced Sunday that Capitals star Alex Ovechkin and Russian tennis pro Maria Kirilenko have broken off their engagement.
 

iPhone again ranked Highest in Customer Satisfaction by J.D. Power

iPhone again ranked Highest in Customer Satisfaction by J.D. Power
Apple ranks the highest for the 5th consecutive time.
Read more Sep 9 2011, 8:45am CDT
 


 

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