Apple is leveraging the use of personal identification across its products and services. Just yesterday, the company...
Sep 12 2013, 2:09am CDT
Apple has now started rolling out its revamped AppleCare support website with 24/7 live chat feature and simple and larger icons to easily identify and resolve customer issues.
Aug 26 2013, 11:06pm CDT
Tim Cook, the CEO of Apple, spoke to Apple Retail Store leaders concerning the marketing strategies planned for the future and specially to boost iPhone sales. He is to launch several new iPhone incentive programs that will act like an infusion of fresh blood for the organization.
Jul 4 2013, 3:16am CDT
Source: Splice Today
Earlier this week, I was sitting at the Apple store’s “Genius Bar,” waiting for a techie to help me with iPod problems. It was in the middle of a Wednesday afternoon and the store was packed; people and employees filled every space and stool, talking and laughing, and I felt like I was at a party.
It was strange that so many conversations were happening at one time, all geared toward the very tools that decrease the need to actually talk with ...
Full article at: Splice Today
May 30 2014, 5:46am CDT
Apple retail employees are not allowed to share work related information online. Some do it though anonymously.
Mar 21 2013, 8:37am CDT