Comcast's customer service policies have come under fire after a recorded phone call went viral. Nilay Patel talks to Adrianne Jeffries about Comcast Confess...
Comcast's 'Embarrasing' Customer Service Phone Call
Outrageous Comcast Service Call
Why is Comcast's customer service so bad?
Comcast - Customer Tries To Disconnect Service
Customer's plea to cancel Comcast goes viral
S#!$%Y Comcast Tactics to Keep You from Canceling
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