Southwest Airlines Suffers Software Meltdown

Posted: Oct 12 2015, 8:10am CDT | by , in News | Latest Business News

 

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Southwest Airlines Suffers Software Meltdown

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Southwest Airlines urges passengers to check-in online and print boarding passes for traveling on Monday.

Southwest Airlines flights are suffering delays since the weekend. As of Sunday evening, 450 flights have been delayed out of 3,600. The reason is a software issue at airport check-in terminals.

Southwest personal has to use back-up systems around the country to check-in Customers arriving at airports without printed or mobile boarding passes. A spokesman of Southwest only ruled out hacking as the cause of delay in the service system. Spokesman Brad Hawkins said to CBS " there was absolutely no indication now that the problems were the result of hacking."

The delays are expected to continue today. There is no new update yet from Southwest, on the progress of resolving the issues affecting their airport check-in systems.

The airline urges customers to check in online and print the boarding pass. In an announcement Southwest says: "We urge Customers traveling Sunday evening or Monday to visit Southwest.com to check-in and print boarding passes before coming to the airport. We also encourage Customers to arrive at least two hours prior to their scheduled departures to help minimize delays. Finally, if checking luggage, visit a self-service kiosk adjacent a ticket counter to print bag tags where applicable and present your luggage and identification to Southwest Employees."

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The Author

<a href="/latest_stories/all/all/2" rel="author">Luigi Lugmayr</a>
Luigi Lugmayr () is the founding chief Editor of I4U News and brings over 15 years experience in the technology field to the ever evolving and exciting world of gadgets. He started I4U News back in 2000 and evolved it into vibrant technology magazine.
Luigi can be contacted directly at ml@i4u.com.

 

 

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