Samsung has blocked the worldwide sales of its Galaxy Note 7 due to the hazards it presents to consumers. Samsung also asked consumers with either an original Galaxy Note7 or replacement Galaxy Note7 device should power down and stop using the device while the investigation is taking place.
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Samsung has recalled its Galaxy Note 7 smartphones from their sale points after several fires erupted around them. But after the recent fire incidents, Samsung has now finally decided to stop the sales and exchanges of Galaxy Note 7 worldwide while further investigation takes place.
The official message given out by Samsung is that consumers who own either an original Galaxy Note7 or replacement Galaxy Note7 device ought to turn off the power button of these phones and get different phones in their place. Or they could take advantage of the remedies available.
"Because consumers’ safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place," the com[any said in its official statement.
A new gadget defect in Note 7 led to the current SNAFU Samsung faces. The Galaxy Note 7 happens to be tops in popularity ratings. Yet the fault lies in the makeup of this smartphone. This causes fires to flare up in its surroundings.
Samsung’s shares went down by 7.5% due to this failure. This is the largest decline in stocks of the conglomerate on the stock exchange since 2008.
Over $18 million have been lost by Samsung due to this silly blunder in the manufacturing of the Galaxy Note 7. At least five incidents of fires and overheating occurred one after the other and they were all connected with the Galaxy Note 7.
The Chairman of the Safety Commission said that no one needed to worry about their life provided they took the necessary precautions.
“No one should have to be concerned their phone will endanger them, their family or their property,” Elliot Kaye, chairman of the safety commission, told the Guardian. He appreciated Samsung’s decision to suspend all sales. He called it “the right move” in the wake of “ongoing safety concerns”.
This announcement was made in connection with new incidents of overheating of smartphones. This fiasco has been a source of great embarrassment for Samsung.
In fact, there has even been talk of stopping the distribution of replacement smartphones. The Samsung Galaxy Note 7 is faulty and that is where the story ends!
The South Korean company is facing quite a crisis. It is like being given a knockout punch as far as its worthy products are concerned.
The causes of the problem remain complex to say the least. Samsung officials contend that the root problem lies in the batteries which were supplied by some other maker.
They say that the smartphone wasn’t defective to begin with. Just by changing the battery provider, Samsung’s head honchos say they have everything under control.
One of the consumers whose Samsung smartphone exploded said that it sounded like a firecracker had gone off. The room was filled with smoke. Panic ensued as he and his family fled the scene.
This, by the way, was a replacement device given to him in place of the Galaxy Note 7. So there are deeper issues than were thought to be the case with Samsung’s products.