Samsung’s Hurried Recall Of The Galaxy Note 7 Was Its Worst Decision

Posted: Oct 31 2016, 4:06pm CDT | by , Updated: Oct 31 2016, 4:09pm CDT , in Technology News

Samsung’s Hurried Recall Of The Galaxy Note 7 Was Its Worst Decision

Bad decisions from Samsung doomed Galaxy Note 7

We all knew that it was just a matter of time before the drama behind the death of the Galaxy Note 7 came out in the open. What we now see is not a pretty situation at all. The Wall Street Journal Sources have revealed that Samsung’s mobile chief Koh decided that enough evidence was available to go ahead with a speedy initial recall.

The evidence though was merely protrusions in the batteries from one supplier. According to him this was ‘the right thing’ to do. However, insiders believe that the evidence was incomplete. The company did not wish to leave people in the dark.

While some debated on the authenticity of the issue after some suspected fake fires, Koh was not the only one holding his opinion. The company heir and Vice chairman also supported the hasty recall decision. This was maybe because of his push for transparency in his company which the world knows for its secrecy.

The company is still unaware of the original reason for the Note 7 propensity to catch fire. Though now Koh and Lee both have taken up shared responsibility for the recall and the cancellation of the phone after receiving pressure from carriers such as Verizon. A previously stated theory however has been given by an unnamed executive.

The theory is that the battery housing might possibly have been too small for the power pack’s capacity. The consequences of this recall do not only impact Samsung’s reputation. Tipsters report that Samsung has now delayed work on the Galaxy S8 by almost two weeks because of this Note 7 mishap.

This time difference is not too much but it may cause the company to miss the S8’s original launch schedule. Samsung recently planned to introduce the S8 at the Mobile World Congress in February or early March. It may have to miss that event now. A Samsung spokes person refrained to comment on the backroom reports but only stated that the company is committed to find the root cause and is recalling every Note 7.

Nevertheless it is much sensible to expect Samsung to take time on the S8. The Note 7 will cost the company billions and the reputation damage still remains. The S8 has to bring Samsung back strong and promising enough to be a top-flight phone without any safety hazard.

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The Author

<a href="/latest_stories/all/all/32" rel="author">Ahmed Humayun</a>
Ahmed Humayun is a technology journalist bringing you the hottest tech stories of the day.




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