Virgin Media Customers Are Unable To Access Facebook And Instagram

Posted: Apr 12 2017, 12:01pm CDT | by , in News | Technology News

 
Virgin Media Customers are Unable to Access Facebook and Instagram
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  • Virgin Media Clientele face Receptivity Issues with Facebook and Instagram

It seems that Virgin Media clientele are facing receptivity issues with their respective Facebook and Instagram pages.

If you happen to be a Virgin Media customer and you are experiencing problems and glitches with your Facebook and Instagram accessibility, then you are not alone. You have got company.

The broadband firm has acknowledged that its clientele are facing issues with Facebook services and Messenger. While the experts and technicians are busy finding a solution to this problem, for awhile at least some customers will have to forgo the facilities.

The moment main social online sites such as Facebook go into sleep mode, it is often DNS which is the culprit. Virgin Media confirmed this in a tweet and believes the Facebook face-off will be resolved soon although it is not saying when.

The provider has also notified its customers regarding this delay in services on its website, according to BBC via Engadget.

The words of apology went something like this: “We’re aware of an intermittent issue that has affected some of our broadband customers accessing Facebook and Instagram. We believe this was an issue with Facebook’s servers, which we understand to be resolved. We’re contacting Facebook to confirm our customers can now access these sites.”

DNS is an acronym that stands for Domain Name Server. It is an Internet technological feature that links website domains with a linked server. If the bond is broken, then a request to access an address such as Facebook.com will not be applicable. It will just not register.

The engineers of the firm have identified the glitch in the system and are working like crazy to resolve the issue. Several customers though took to Twitter to air their frustrations regarding the delay. The snag will be put right soon though since most such technological problems are wrapped up after a little fixing.

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<a href="/latest_stories/all/all/20" rel="author">Sumayah Aamir</a>
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