Verizon Wireless Partner Left Data On 6 Million Users In The Open

Posted: Jul 13 2017, 5:07am CDT | by , Updated: Jul 13 2017, 5:10am CDT, in News | Technology News

 
Verizon Wireless Partner Left Data on 6 million Users in the Open
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Verizon says the data wasn't accessed by any third party

Verizon Wireless has gone official and let its customers know that there has been a massive data security issue that left records on 6 million customers exposed. The data wasn't left unprotected due to any security related issues by Verizon Wireless itself, the breach was the result of a compromise by a partner called Nice Systems.

Nice Systems is a Verizon partner that handles customer service calls reports The Verge. The records left exposed were of customers who had called Verizon customer service in the past six months. The data was stored on an unprotected Amazon S3 server controlled by an employee of Nice Systems.

The source of the breach is said to be a misconfiguration of a security setting on the server and as a result of that misconfiguration anyone who knew the address of the server could download the files containing the customer data. Verizon claims that no external parties accessed the data and that no loss or theft of the customer information occurred.

Each of the 6 million vulnerable records included the customer name, mobile number, and account PIN. The data also included home addresses, email address, and Verizon account balances. Some of the records are said to be partially redacted, but most were not redacted at all. The information exposed was enough to have given nefarious users potential access to the user's account.

Nice Systems says that the exposed data was "part of a system demo" with no further elaboration. The data was found exposed by a security researcher called Chris Vickery, who notified Verizon privately on June 13. The data was secured by June 22.

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<a href="/latest_stories/all/all/3" rel="author">Shane McGlaun</a>
Tech and Car expert Shane McGlaun (Google) reports about what's new in these two sectors. His extensive experience in testing cars, computer hardware and consumer electronics enable him to effectively qualify new products and trends. If you want us review your product, please contact Shane.
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