SNES Classic No Sound Problem And Solution

Posted: Oct 3 2017, 2:51am CDT | by , in News | Technology News

 
SNES Classic No Sound Problem and Solution
Credit: Nintendo

What to do if there is SNES Classic audio on the Television.

The Nintendo SNES Classic launched on September 29 and about several hundred thousand Super NES Classic units are in consumers hands. The number of reported technical problems with the SNES Classic is so far rather low, but there issues. One of the SNES Classic problems that occur is that that there is no sound from the SNES Classic on the TV.

If the SNES Classic powers up and shows an image on your TV, but there is no sound, you can try the following. Make sure your TV is not muted and the volume is turned up at a reasonable level.

Not all game demos on the SNES Classic feature sound. Start a game from the menu and start playing to make sure there is supposed to be sound.

If there is still no sound check is the HDMI cable and if it's properly plugged into the TV and the SNES Classic unit. Then try another HDMI port on your TV. The use the HDMI cable that shipped with the SNES Classic, if you are using another one.

If you are using a sound bar, or if you are using a DVI adapter, unplug it, and connect the console directly to your TV using the HDMI cable.

Additionally, the Super NES Classic Edition is compatible with HDMI inputs only. If your TV is using analog or DVI audio settings, you will need to change it back to HDMI.

Nintendo does also not recommend to use HDMI cables longer than 10 feet to be used with the SNES Classic. For testing avoid connecting the SNES Classic via an HDMI Switch or splitter.

In case the above did not solve the problem, Nintendo recommends in this support document to testing the SNES Classic on a different TV. If the audio issues on the SNES Classic persist, the only option is to contact Nintendo's support and schedule a repair.

Nintendo Support Contact

From the U.S. and Canada, contact Nintendo by calling 1-800-255-3700. Representatives are available from 6:00 am to 7:00 pm PT, seven days a week. Spanish support is available from 7:00 am to 4:00 pm PT, seven days a week. Once you received an order or repair number you can check the status online here.

SNES Classic Giveaway & How to Buy

While you can't play your SNES Classic, try your luck and win a free SNES Classic Europe Edition in our new SNES Classic Giveaway. Resellers offer the SNES Classic on the Amazon Market Place and Ebay are starting at about $200.

More SNES Classic shipments are expected to arrive. It's possible that the SNES Classic becomes available anytime online. The Tracker is alerting its users when the SNES Classic is in stock online at major retailers including GameStop, Amazon, Walmart, Best Buy, Target, and more.

The Tracker app is available for free on iOS and Android. You can find the app in the app store with searching for just for "i4u". The Tracker in stock alerts are now also available on Twitter. Follow @TheTrackerApp to not miss a hot item in stock online.

The new retro console comes with two wired controllers and has a list price of $79.99. The Super NES Classic Edition system has the original look and feel of the 90s home console, only smaller. The SNES Classic has a HDMI and USB power port like the NES Classic.

The SNES Classic Edition comes loaded with 21 games. See the full list of SNES Classic games. The NES Classic came with 30 games pre-installed and will make a comeback in summer of 2018. The design of the SNES Classic follows the original US design of the 90s version. Europe, Australia, and Japan get another design as it has been in the 90s.

The Tracker by I4U News - Real-time online inventory tracker

Updated: 2018-07-19 01:36:20pm

Download the free The Tracker app available on iOS and Android to receive in-stock alerts in real-time on your smartphone. Shopping for hard to find items has never been easier!

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The Author

<a href="/latest_stories/all/all/2" rel="author">Luigi Lugmayr</a>
Luigi Lugmayr () is the founding chief Editor of I4U News and brings over 15 years experience in the technology field to the ever evolving and exciting world of gadgets. He started I4U News back in 2000 and evolved it into vibrant technology magazine.
Luigi can be contacted directly at ml@i4u.com.

 

 

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