Apple’s “No Service Issues” IPhone 7 Repair Program Launched

Posted: Feb 5 2018, 2:17am CST | by , in News | Apple

 
Apple’s “No Service Issues” iPhone 7 Repair Program launched

This just came in. Apple has reportedly initiated its iPhone 7 repair program for iPhone 7 units that have the “No Service” issue. The recently-discovered issue affects iPhone 7 and iPhone 7 Plus such that the network status bar shows “No Service” even when cell service is available in the area. According to the company, only a small amount of iPhone 7 and 7 Plus units are affected by this issue and has offered to repair the affected units free of any cost, even if the device is out of warranty.

Apple told that the problem is originated from a hardware component located on the main logic board of the smartphone. The subset of iPhone 7 and 7 Plus units that are affected by this problem were sold in smartphone markets of China, Hong Kong, Japan, the United States (including Puerto Rico and the Virgin Islands), and Macao.

The affected units were sold to these markets between September 2016 to February 2018. The model numbers that are affected by this issue are A1660, A1660 (Hong Kong, U.S., Macao), A1780 (China), and A1779 (Japan). This information should be enough for you to check if your iPhone 7 or 7 Plus is among the affected smartphones and whether you need to get them repaired or diagnosed (in case the issue has not activated in your smartphone yet).

A quick process to check your iPhone 7 or 7 Plus’ model number is to go to Settings>General>About>Legal>Regulatory section where you will find the model number at the top. If your device’s model number matches with any of the above-mentioned model numbers and your smartphone is affected by the “No Service” issue, you should head over to an Apple Store or an official Apple Service Provider and claim your free repair.

Keep in mind that your iPhone 7 or 7 Plus will not receive a warranty extension on your respective warranty plan, but your device will be eligible for the free repair for 2 years after the sale. Another point to keep in mind is that if you have already faced this issue and got your device repaired before the launch of this program, Apple is offering you a full refund of the related repair charges but you must claim your refund by the end of March 2018.

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<a href="/latest_stories/all/all/32" rel="author">Ahmed Humayun</a>
Ahmed Humayun is a technology journalist bringing you the hottest tech stories of the day.

 

 

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