L.L. Bean Ends Lifetime Return Policy Because People Are Stupid

Posted: Feb 9 2018, 10:39am CST | by , in Latest Business News


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L.L. Bean Ends Lifetime Return Policy Because People are Stupid

The L.L. Bean lifetime return policy is history.

L.L. Bean issued a letter on Facebook announcing the end of the lifetime return policy because a growing number of customers abuse it

According to the letter an a small, but growing number of customers has been interpreting L.L. Bean's guarantee as a lifetime product replacement program, expecting refunds for heavily worn products used over many years. Others seek refunds for products that have been purchased through third parties, such as at yard sales.

Because of fo the abuse, L.L. Bean customers will have now only one year after purchasing an item to return it, accompanied by proof of purchase. After one year, we will work with our customers to reach a fair solution if a product is defective in any way.

You can read the letter in its entirety on Facebook. Shop LL Bean products on the L.L.Bean online store.

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<a href="/latest_stories/all/all/2" rel="author">Luigi Lugmayr</a>
Manfred "Luigi" Lugmayr () is the founding Chief Editor of I4U News and brings over 25 years experience in the technology field to the ever evolving and exciting world of gadgets, tech and online shopping. He started I4U News back in 2000 and evolved it into vibrant technology news and tech and toy shopping hub.
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