FTC Warned Nintendo, Microsoft, Sony, Hyundai, HTC And ASUS About Illegal Warranties

Posted: May 2 2018, 10:03am CDT | by , in Technology News

 
FTC Warned Nintendo, Microsoft, Sony, Hyundai, HTC and ASUS About Illegal Warranties
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  • FTC Sends Out Notices to Six Major Companies, Nintendo, Microsoft, Sony, Hyundai, HTC and ASUS for Violation of Product Warranty Laws

FTC has served out notices to six companies including Microsoft, Nintendo, and Sony to revise the warranty for their products that may be in violation of the U.S. law

The US Federal Trade Commission (FTC) got busy today. They sent out letters to six major companies, namely Microsoft, Nintendo, Sony, Asus, HTC, and Hyundai.

Apparently, the warranties that the companies have put out on their products may be in violation of federal law. HTC, Asus, and Hyundai also received warnings. You can read all six over at Motherboard.

Motherboard has pursued FTC to disclose the names of the companies that it sent out the letters to. The FTC had previously not revealed the names, but Motherboard appealed under the Freedom of Information Act.

Going into details, FTC believes that the warranties limits set by these companies by some of their products may be illegal. These limitations in question include the customers to use a product with company authorized parts or accessories.

You know those warranty statement to use the charger of the same company or only use those headphones. Some companies also use stickers, which if removed, would make the warranty null and void. FTC said that these conditions are not allowed.

The contents of the letters sent out by FTC were essentially the same. There were different details about some particular limitations that the companies were making effective.

They pointed out Microsoft limitation which says, “Microsoft is not responsible, and this warranty does not apply if your Xbox One or accessory is ... repaired by anyone other than Microsoft.”

Similarly, Nintendo has affected the limit that the warranty will be void if it is used with “products not sold or licensed by Nintendo” and Sony has highlighted that PS4’s warranty is void if a sticker has been “altered, defaced, or removed.”

FTC has said that the warranty limitation cannot be implied by the company. In a statement in the letters, FTC warned the companies that, “This letter places you on notice that violations of Warranty and FTC Acts may result in legal action.”

Microsoft, Nintendo, Sony and other companies have been given time to revise their warranty statements. Hyundai seems to have made some changes already.

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