Massive Google Services Outage Strikes The US East Coast

Posted: Jun 3 2019, 1:19am CDT | by , in Technology News

 

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Massive Google Services Outage Strikes the US East Coast

It was a "Bloody Sunday" for Google.

It isn’t often that Google services suffer a massive outage, but just such a thing happened this Sunday, June 2, as YouTube, Gmail, and Google Drive apps suffered one of the longer downtimes in recent memory. For some users, it was nothing more than being signed out of the applicable Google account and having to sign back in, but for others the services weren’t even accessible for a little while.

The outage wasn’t just relegated to Google services and cloud apps but also others like Snapchat and popular chat app Discord. This is because those apps rely upon Google’s cloud services which was seems to be the location of the problem. In an official statement about the down apps, Google said, “Users may see slow performance or intermittent errors...We believe we have identified the root cause of the congestion and expect to return to normal service shortly.”

The peak of network activity occurred around 2PM EST and leveled off by 5PM at which point the issue was largely resolved and Google’s services were back online. An updated status message from the company explained that, “The network congestion issue in eastern USA affecting Google Cloud, G Suite and YouTube has been resolved for all affected users as of 4:00pm US/Pacific," a Google spokesperson said late Sunday. We will conduct a post mortem and make appropriate improvements to our systems to prevent this from happening again.”

Interestingly, the outage didn’t seem to impact Google’s apps and cloud web services on the west coast of the United States. Users there reported continuous access with some intermittent reports of people being disconnected briefly. CNet reported that editors in its east coast offices were unable to access a video on YouTube for some fifteen minutes while those on the west coast had no problem accessing the same video whatsoever in a bit of anecdotal evidence confirming the cordoned off nature of the outage.

Other apps impacted by the outage include the popular augmented reality game Pokemon Go, home control services Nest, cable company Spectrum, both ride hailing service Uber and its food delivery service Uber Eats, and Vimeo, among others. Of course, it wasn’t long before the Google outage became a trending topic on those social media services still up and running as well as across the west coast user base of the downed social media services like SnapChat. Google’s network outages, while rare, demonstrate how much chaos just one company’s issues can have for so many others that rely upon its infrastructure to do business.

As of press, it isn’t believed that anything malicious was at play in the Google services outage though the company is taking all of the necessary precautions in its investigation of the incident. Aside from drawing bad press, the incident is also intriguing to Internet security specialists because of its relatively localized nature. Per usual, Google is promising to take extra measures to both bolster its network’s security as well as insure robust service in the future.

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The Author

<a href="/latest_stories/all/all/2" rel="author">Luigi Lugmayr</a>
Manfred "Luigi" Lugmayr () is the founding Chief Editor of I4U News and brings over 25 years experience in the technology field to the ever evolving and exciting world of gadgets, tech and online shopping. He started I4U News back in 2000 and evolved it into vibrant technology news and tech and toy shopping hub.
Luigi can be contacted directly at ml[@]i4u.com.

 

 

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