Google Assistant Wins Against Siri, Alexa At Helping Patients Understand Their Drugs, Study Says

Posted: Jun 20 2019, 7:10am CDT | by , Updated: Jun 20 2019, 7:13am CDT , in Technology News

 

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Google Assistant wins against Siri, Alexa at helping patients understand their drugs, study says
Photo Credit: Google

"Hey Google, tell me about Capoten."

A new study by the Nature Digital Medicine journal has found that Google Assistant is more effective in informing patients about their medications, compared with Apple’s Siri and Amazon’s Alexa.

The report that was seen by CNBC suggests that Google’s voice recognition technology is more capable of relaying medication information to individuals.

Although none of the three voice assistants, along with their dedicated home speakers, were specifically meant for the medical industry, the news outlet said the research indicated the growing reliance of people in such speakers for medication information and reminders.

“We reviewed all the literature, and identified this one area of medication comprehension that is under studied… It’s especially important to research these voice assistant tools, given the growing demand for them in health care,” Yan Fossat, one of the researchers told the news outlet.

Fossat, alongside Adam Palanica from Toronto-based lab company Klick Health, tested how Google, Apple and Amazon are able to comprehend the 50 most commonly prescribed medicines and whether they could offer accurate information to users.

The researchers activated Google Assistant, Amazon Alexa and Apple’s Siri and played individual audio clips from 46 English speaking participants with the prompt, “Tell me about,” followed by the name of the drug, the report said.

Despite Amazon’s Alexa-powered Echo having the most number of users, the research has reportedly found that Google Assistant is better in the medical information function.

Google Assistant understood 92% of brand name medicines and found 84% of generics. Siri understood 58% of brand names and 51% with generics, while Alexa had 55% brand name comprehension and 46% understanding of generics, the report added.

The study, which was conducted between late 2018 and mid-January of 2019, left out Microsoft Cortana.

Meanwhile, in a separate study by Katrina Mateo for the Journal of Clinical Outcomes Management in January, the researcher concluded that clinicians must be prepared to “adequately address” and educate patients on the accuracy and relevance of medical information they find online, including those suggested by smart assistants Siri, Alexa and Google Assistant.

Mateo added that it is critical for medical practitioners to stress the limitations of online information to patients and that any medical recommendations should be confirmed with health care professionals.

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<a href="/latest_stories/all/all/81" rel="author">Mandy Jean</a>
Mandy covers the latest news in Tech and Business.

 

 

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